7m777 Privacy Policy

1. Data Controller

For the purposes of this Privacy Policy, the data controller responsible for your personal information is the operator of the 7m777 platform (referred to throughout this document as "7m777", "we", "us", or "our"). 7m777 determines the means and purposes of processing personal data collected through the platform accessible at 7m777.io and all associated sub-domains and mobile interfaces.

If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data that 7m777 holds about you, you may contact our Data Support team at any time. Contact details are provided in Section 9 of this Policy.

2. Data We Collect

7m777 collects the following categories of personal data from players and platform visitors. The specific data collected in any instance depends on how you interact with the platform.

2.1 Registration and Account Data

• Full legal name
• Date of birth
• Residential address (including city, district, and postcode within Bangladesh)
• Mobile phone number
• Email address
• Username and encrypted password
• Preferred currency (Bangladeshi Taka, ৳ BDT)

2.2 Identity Verification (KYC) Data

• National Identification Card (NID) number and scan
• Passport or other government-issued photographic identification
• Proof of address documents (utility bill, bank statement)
• Selfie or facial photograph for identity matching purposes

2.3 Financial and Transaction Data

• Payment method details (bKash number, Nagad number, Rocket number, Upay number, bank account details, Visa/Mastercard last four digits)
• Deposit and withdrawal transaction records including amounts, dates, and payment method used
• Account balance history
• Bonus and promotional credit records

2.4 Gaming and Betting Activity Data

• Game session records including games played, wagers placed, and outcomes
• Sports betting selections, stakes, and settlement results
• Lottery entries and results
• Timestamps and duration of gaming sessions

2.5 Technical and Device Data

• IP address and approximate geographic location at time of access
• Device type, operating system, and browser type
• Session identifiers and authentication tokens
• Log files recording access times, pages visited, and errors encountered

2.6 Communications Data

• Records of support conversations conducted via email or live chat
• Feedback, complaints, and dispute correspondence
• Marketing preference selections (opt-in or opt-out records)

3. How We Collect Data

7m777 collects personal data through the following channels:

3.1 Directly from You

The majority of the personal data we hold is provided directly by you during the registration process, when completing KYC verification, when making deposits or withdrawal requests, when contacting customer support, and when opting in to promotional communications.

3.2 Automatically through Platform Use

When you access and use the 7m777 platform, certain technical data is collected automatically. This includes your IP address, device identifiers, browser information, session data, and a record of the pages and features you interact with. This data is collected using server logs, session cookies, and similar technologies described further in Section 6 of this Policy.

3.3 From Third-Party Verification Services

Where required for identity verification or fraud prevention purposes, 7m777 may receive data from third-party KYC service providers who cross-reference the information you have provided against independent data sources. Such processing is carried out strictly within the scope of our legal obligations and platform security requirements.

3.4 From Payment Service Providers

Payment processors including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and international card networks may share transaction confirmation data with 7m777 as part of the payment processing workflow. 7m777 does not receive or store full card numbers or mobile banking PINs at any point in this process.

4. Purpose & Legal Basis for Processing

The table below sets out each processing purpose, the category of data used, and the legal basis on which 7m777 relies for that processing activity.

5. Sharing of Personal Data

5.1 Service Providers

7m777 engages carefully selected third-party service providers to assist in operating the platform. These providers may process your personal data on our behalf and include payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard), identity verification services, fraud detection services, cloud infrastructure providers, and customer support software providers. All such providers are contractually obligated to process data only as instructed by 7m777 and to maintain appropriate security standards.

5.2 Game Content Providers

7m777 integrates games and live dealer content from licensed third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. In the course of delivering live or real-time gaming experiences, limited technical session data (such as a session token) may be shared with these providers to initialise game sessions. These providers do not receive your full identity or financial data.

5.3 Legal and Regulatory Disclosure

7m777 may disclose personal data to relevant authorities, law enforcement agencies, or regulatory bodies where required to do so by applicable law, court order, or in the context of investigating suspected fraud, money laundering, or other illegal activity. Such disclosures will be made only to the extent required and in accordance with applicable legal procedures.

5.4 No Commercial Data Sales

Under no circumstances does 7m777 sell, rent, or commercially transfer your personal data to any third party for that party's own marketing or commercial purposes. Any data sharing arrangement that 7m777 enters into is strictly governed by a data processing agreement that limits use to the specific operational purpose for which the data was shared.

6. Cookies & Tracking Technologies

6.1 What Are Cookies

Cookies are small text files placed on your device by a website when you visit it. They allow the website to recognise your device, remember your preferences, maintain your login session, and collect usage analytics. 7m777 uses cookies and similar tracking technologies (such as local storage tokens and session identifiers) to operate and improve the platform.

6.2 Types of Cookies Used

• Strictly Necessary Cookies: Required for core platform functions such as maintaining your logged-in session, remembering your language preference, and processing transactions securely. These cannot be disabled without impairing platform functionality.
• Functional Cookies: Used to remember your settings and preferences across sessions, such as game display options and notification preferences.
• Analytical Cookies: Used to collect aggregated and anonymised data about how players navigate and use the platform. This data is used internally to identify usability issues and improve the platform experience. No individual player is identified through analytical cookies.
• Security Cookies: Used to detect and prevent fraudulent activity, including bot access and suspicious login patterns.

6.3 Managing Cookies

You may control cookie settings through your browser preferences. Most browsers allow you to view, block, or delete cookies at any time. Please note that disabling strictly necessary cookies may prevent you from accessing certain features of the 7m777 platform or from maintaining a logged-in session. 7m777 does not use third-party advertising or cross-site tracking cookies.

7. Data Retention

7m777 retains personal data for only as long as is necessary to fulfil the purpose for which it was collected, subject to the following considerations:

• Active Account Data: Retained for the full duration of your account relationship with 7m777 and for a defined period following account closure to address any residual queries, disputes, or regulatory requirements.
• KYC and Identity Documents: Retained for a minimum period as required by applicable anti-money laundering and financial services obligations, typically five years from the date of account closure or last transaction.
• Transaction Records: Retained for a minimum of five years to satisfy financial record-keeping obligations and to enable dispute resolution.
• Support and Communications Records: Retained for three years following the resolution of the relevant query or dispute.
• Technical and Log Data: Retained for up to twelve months, after which it is deleted or fully anonymised.
• Marketing Preferences: Retained until you withdraw your consent, after which marketing communications will cease within a reasonable operational timeframe.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be attributed to any identifiable individual.

8. Data Security

7m777 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and the 7m777 platform.
• Encryption of sensitive data fields at rest within our database infrastructure.
• Role-based access controls ensuring that only authorised personnel with a business need may access personal data.
• Multi-factor authentication for internal staff access to systems holding personal data.
• Regular internal security audits and vulnerability assessments of platform infrastructure.
• Incident response procedures to detect, assess, and respond to any suspected data security breach in a timely manner.

While 7m777 takes all reasonable steps to protect your personal data, no digital platform can guarantee absolute security against all possible threats. You are responsible for maintaining the security of your own account credentials. In the event that you become aware of or suspect any unauthorised access to your account, you must notify 7m777 immediately at [email protected].

9. Your Data Rights

As a registered player on the 7m777 platform, you hold the following rights with respect to the personal data that 7m777 processes about you:

9.1 Right of Access

You have the right to request a copy of the personal data that 7m777 holds about you. Upon receiving a verified request, 7m777 will provide a summary of the relevant data within a reasonable timeframe.

9.2 Right to Rectification

If you believe that any personal data held by 7m777 about you is inaccurate or incomplete, you have the right to request that it be corrected. Minor account details such as your contact number or address may be updated directly within your account dashboard. For changes to identity-critical fields, additional verification may be required.

9.3 Right to Erasure

You may request the deletion of your personal data where it is no longer required for the purpose for which it was collected and where no overriding legal obligation requires its continued retention. Please note that 7m777 is required by law to retain certain categories of data — particularly KYC and transaction records — for defined minimum periods, and these cannot be deleted on request until those periods have elapsed.

9.4 Right to Object to Processing

You have the right to object to the processing of your personal data for marketing purposes at any time. To opt out of promotional communications, you may update your notification preferences within your account settings or contact support at [email protected]. Objections to processing carried out on the basis of legitimate interest will be considered on a case-by-case basis.

9.5 Right to Data Portability

Where processing is carried out by automated means on the basis of your consent or contractual necessity, you have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.

9.6 Submitting a Data Rights Request

All data rights requests should be submitted in writing to the 7m777 Data Support team. Email: [email protected]. Please include your full name, registered username, and a description of your request. 7m777 will acknowledge your request promptly and respond within a reasonable period. We may need to verify your identity before processing your request to prevent unauthorised access to another person's data.

10. Minors

The 7m777 platform is strictly intended for individuals aged 21 years and over. 7m777 does not knowingly collect personal data from any individual under the age of 21. If we become aware that personal data has been submitted by a person under the minimum age requirement, that data will be deleted promptly and the associated account will be closed. If you believe that a minor has registered on the 7m777 platform, please notify us immediately at [email protected].

11. International Data Transfers

In the course of providing services through the 7m777 platform, your personal data may be transferred to and processed by service providers operating in jurisdictions outside Bangladesh. Where such transfers occur, 7m777 takes appropriate steps to ensure that your data is afforded a comparable level of protection in the receiving jurisdiction, including through the use of contractual safeguards with the relevant service providers.

7m777 does not transfer personal data to jurisdictions that are known to have inadequate data protection frameworks without first putting in place appropriate contractual and technical safeguards. If you have specific questions about the international transfer of your data, please contact [email protected].

12. Changes to This Privacy Policy

7m777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in legal requirements, operational practices, or the services offered on the platform. When material changes are made, we will notify registered players by posting a prominent notice on the platform and, where appropriate, by sending an email notification to your registered email address.

The effective date at the top of this Privacy Policy indicates when the current version was last revised. Your continued use of the 7m777 platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to stay informed about how 7m777 protects your personal data.

For any questions, concerns, or requests relating to this Privacy Policy, please contact the 7m777 support team at: [email protected]. Our support team is available 24 hours a day, 7 days a week, on Bangladesh Standard Time (UTC+6).